[MOD 01]
Identity & Roster
Creator & Brand Directory
Organize creators, brand profiles, and tier relationships into indexed records with clear contractual visibility.
MISSION LOG // 01 — PRODUCT STRATEGY & UI ARCHITECTURE
AGENCY OS.
Bringing TikTok Shop Agency Operations Into One Workspace.
Project Type
Self-initiated concept
Role & Focus
Product Thinking, UI/UX Design & Web Dev
Operational Ecosystem
TikTok Shop E-Commerce
Platform Architecture
Multi-tenant Web Application
FIG 0.0 // PRODUCTION DEPLOYMENT INTERFACE — UNIFIED WORKSPACE ARCHITECTURE
TIKTOK SHOP AGENCY OPERATIONS
// 01. EXECUTIVE OVERVIEW
THE MISSION
Agency OS is a workspace concept designed to help TikTok Shop agencies manage creators, brand campaigns, LIVE studio schedules, and commission payouts in one place.
The goal was simple: make complex daily operations easier to organize, monitor, and scale without cross-platform friction. By anchoring every operational entity into a single synchronized database, agencies transition from fire-fighting daily logistical chaos to running predictable, high-velocity broadcast campaigns.
// 02. THE CORE PROBLEM — THE FRAGMENTED STACK
SILOED DISRUPTION
Managing an agency involves far more than running campaigns. Creator information, brand briefs, content deadlines, LIVE schedules, and commission records frequently end up scattered across disconnected spreadsheets and siloed communication tools.
This separation creates unnecessary handoffs, makes end-to-end campaign progress difficult to track, and introduces high operational friction during monthly payout reconciliations.
✕ Siloed Disruption (Fragmented Stack)
✕ Sheets: Creator Data
Disconnected spreadsheets, out-of-sync roster contacts, broken formulas, and version drift across team members.
✕ Chat: Brief Approvals
Buried WhatsApp/Telegram messages, unlogged revisions, missed brand requirements, and delayed sample shipping.
✕ Calendars: Studio LIVE
Uncoordinated room schedules, double-booked studio gear, missing host rosters, and zero real-time shift accountability.
AGENCY OS CORE
Automated Operations Engine
✦ Unified Data Schema
✦ Event-Driven State Relays
✦ Multi-Tenant RBAC Workspaces
✦ Event-Driven State Relays
✦ Multi-Tenant RBAC Workspaces
✓ Unified OS (Synchronized Reality)
✓ Single Creator Truth
Indexed creator directory with contractual tier status, category affinity, verified GMV history, and live availability.
✓ Studio LIVE Rosters
Synchronized room timetables, host and technician pairing, live stream telemetry, and shift-specific GMV targets.
✓ Instant Settlements
Direct algorithmic commission calculations tied directly to verified shift broadcast revenue without spreadsheet audits.
// 03. THE STRATEGIC GOAL
CONNECTED WORKFLOW
Create one centralized workspace where teams can manage their operations through a connected, transparent, and predictable workflow.
✦
System Foundation // Relational Integrity
ZERO DATA ISOLATION
Eliminates fragmented spreadsheets. Creators, brand briefs, samples, and studio rosters share a single source of truth across all agency departments.
✦
Workflow Design // Clear Accountability
PREDICTABLE HANDOFFS
Clear milestones govern the progression of each brief: from initial client ingestion to creator matching, script approval, and physical studio broadcast.
✦
Financial Logic // Algorithmic Settlement
AUTOMATED RECONCILIATIONS
Replaces end-of-month financial disputes with programmatic commission models linked directly to verified LIVE shift telemetry and GMV metrics.
// 04. THE SYSTEM APPROACH
FOUR INTERCONNECTED MODULES
The interface purposefully models these workflows as parts of one continuous operational system rather than disconnected standalone tools.
[MOD 02]
Deliverable Engine
Campaign & Content Pipeline
Track incoming briefs, talent assignments, milestone deadlines, and multi-stage content review approvals in real time.
[MOD 03]
Studio Ops
LIVE Studio Scheduling
Coordinate physical studio rooms, on-air hosts, tech operators, and shift-specific GMV sales targets seamlessly.
[MOD 04]
Settlement Ledger
Commissions & Settlements
Structure commission logic, payout approvals, and auditable financial records without manual spreadsheet reconciliation.
FIG 2.0 — OPERATIONAL FLYWHEEL LOOP
Continuous Loop
CONTINUOUS DATA PIPELINE
How system workflows reinforce and accelerate each other
Step // 01
➔ Feeds into Pipeline
01. DIRECTORY
Talent & Brand Base. Ingests contractual creator data, tier ratings, and brand niche requirements.
Step // 02
➔ Schedules Live Studio
02. PIPELINE
Briefs & Deliverables. Maps verified talent to campaign briefs, script approvals, and sample delivery.
Step // 03
➔ Generates Settlement
03. LIVE STUDIO
Rooms & Shift Targets. Executes broadcast timetables, tracks real-time sales telemetry and GMV goals.
Step // 04
↺ Loops Back to Directory
04. SETTLEMENT
Payouts & Commission. Programmatically calculates splits, audits deductions, and issues verified payouts.
// 05. PROJECT OUTCOME
UNIFIED BACKBONE
The project resulted in a fully deployed product concept that communicates a modern, organized approach to TikTok Shop agency operations.
It practically demonstrates how creator management, campaign execution, LIVE studio scheduling, and financial workflows coalesce into a unified operational backbone.
Good operations software is not just about putting more features on one dashboard. It is about connecting information, clarifying responsibilities, and making the next step obvious.
Core Product Retrospective & Design Takeaway
INTERACTIVE PROTOTYPE DEPLOYMENT
agency-ruby-alpha.vercel.app ↗
EXPLORE THE LIVE INTERFACE
Inspect the live interface, system workflows, and operational views deployed on Vercel.